Healthcare software solutions are purpose-built digital platforms that help hospitals, clinics, payers, digital health companies, and life sciences organizations manage clinical workflows, patient data, billing, compliance, and care delivery. These solutions span EHR/EMR integration, telehealth, revenue cycle management, patient engagement, remote patient monitoring, practice management, and HIPAA-compliant custom applications.
Taction Software builds and integrates healthcare software for organizations that need clinical-grade reliability, interoperability with existing systems, and full HIPAA, HITECH, and 21st Century Cures Act alignment.
Introduction
Healthcare software is harder than most software, and the reasons are rarely technical.
A working patient portal isn’t difficult to build. Making it talk to Epic, respect HIPAA’s minimum necessary rule, handle real-world consent edge cases, support a state Medicaid program’s reporting needs, and stay usable for a 68-year-old patient on a 5-year-old Android phone — that’s where most projects struggle.
We’ve spent years inside that gap. The work below covers the platforms we build, the systems we integrate with, and how we structure projects so they actually go live, get adopted, and pass audit.
Healthcare Software Solutions We Build
We build custom healthcare software and configure off-the-shelf platforms across the care continuum — from front-desk scheduling to clinical decision support to back-office claims processing. Most engagements involve at least one integration with an EHR, claims system, lab, or payer.
Typical situations we step into:
- A digital health startup needs a HIPAA-compliant MVP that won’t have to be rebuilt at Series A
- A hospital or health system has a vendor product that doesn’t quite fit and needs custom extensions
- A payer or TPA needs claims, eligibility, or member engagement tooling built around existing systems
- A practice group has outgrown a generic EHR and needs workflow customization or a companion app
- A life sciences or medical device company needs a patient-facing or provider-facing app to support a product
Core Healthcare Software Solutions
EHR and EMR Software Development and Integration
Custom EHR modules, EMR integration with Epic, Cerner (Oracle Health), Meditech, Allscripts, athenahealth, eClinicalWorks, NextGen, and Practice Fusion. HL7 v2, FHIR R4, SMART on FHIR, CDA, and direct API integrations. Read more on our Epic EHR integration work and SMART on FHIR implementation guide.
Telehealth and Telemedicine Platforms
HIPAA-compliant video consultation, asynchronous messaging, e-prescribing integration, virtual waiting rooms, multi-provider scheduling, and white-labeled patient apps. Built with WebRTC, Twilio Programmable Video, or custom media stacks depending on scale and compliance needs.
Remote Patient Monitoring (RPM) Software
Device integration for blood pressure cuffs, glucose monitors, pulse oximeters, weight scales, and continuous glucose monitors. Includes clinician dashboards, alert thresholds, billing workflow for CPT 99453/99454/99457/99458, and patient-facing apps.
Patient Portals and Patient Engagement Apps
Appointment scheduling, secure messaging, lab results, bill pay, intake forms, care plan adherence, and educational content. Designed for low-friction sign-in and accessibility (WCAG 2.1 AA).
Practice Management and Clinical Workflow Software
Scheduling, registration, eligibility verification, charge capture, encounter documentation, and reporting — built either standalone or as workflow layers on top of existing EHRs.
Revenue Cycle Management (RCM) Software
Eligibility, prior authorization, claims scrubbing, denial management, payment posting, patient billing, and analytics. Integrations with clearinghouses (Availity, Change Healthcare, Waystar) and payer portals.
Hospital Management Systems (HMS / HIS)
Inpatient and outpatient workflows, bed management, OT scheduling, pharmacy, lab integration, radiology workflow, and admin reporting for hospitals operating outside large enterprise EHR ecosystems.
Medical Billing and Coding Software
ICD-10, CPT, HCPCS coding workflows, charge entry, claims generation in 837P/837I formats, ERA processing via 835, and audit-ready logs.
Healthcare CRM and Patient Acquisition Platforms
Referral management, lead-to-patient workflows, campaign tracking, and HIPAA-aware marketing automation. We build these natively or on SuiteCRM/Salesforce Health Cloud foundations.
Healthcare Mobile Apps
Native iOS and Android apps and cross-platform builds (React Native, Flutter) for patients, providers, care coordinators, and field staff. Common types: symptom checkers, medication adherence, chronic care management, home health visit apps, and provider companion apps.
Clinical Decision Support and AI in Healthcare
Risk stratification models, sepsis early warning, readmission risk, prior auth automation, ambient documentation, and clinical NLP — built on top of existing data or as embedded features.
Healthcare Data Analytics and Reporting
Population health dashboards, HEDIS measures, quality reporting, financial analytics, and operational dashboards. See our Tableau consulting services for the analytics layer.
Claims Processing and Payer Software
Claims adjudication support, member portals, provider directories, prior authorization workflows, and care management tools for payers, TPAs, and ACOs.
Pharmacy Management Software
Prescription processing, inventory, e-prescribing integration via Surescripts, refill workflows, and pharmacy-to-prescriber communication.
Laboratory Information Systems (LIS) and Lab Integrations
Order entry, specimen tracking, results reporting, and HL7 ORM/ORU integrations with reference labs (Quest, LabCorp) and hospital labs.
Medical Device Software and IoMT
Companion apps for FDA-regulated devices, IEC 62304-aligned development, and device-to-cloud data pipelines. We work alongside regulatory teams; we don’t replace them.
Benefits of Custom Healthcare Software
- Workflows that match how your clinicians and staff actually work, instead of forcing them into a vendor’s assumptions
- Tight integration with your existing EHR, billing system, and lab partners — fewer manual handoffs, fewer reconciliation errors
- HIPAA, HITECH, and Cures Act alignment built in from architecture, not retrofitted before audit
- Lower long-term cost than per-seat vendor licensing, particularly past a few hundred users
- A patient-facing experience that reflects your brand, not a third-party portal
- Faster compliance with new mandates (information blocking, USCDI v3, TEFCA) because you control the codebase
- Defensible analytics — your data, your warehouse, your definitions
Our Healthcare Software Development Process
- Discovery and clinical workflow review — Sessions with clinicians, billers, IT, and compliance to map current state, pain points, and regulatory constraints. Output is a written scope, not a sales deck.
- Architecture and compliance design — Tech stack, hosting model (AWS, Azure, GCP, or on-prem), data flow diagrams, PHI handling plan, integration points, and a HIPAA security risk assessment baseline.
- UX and prototype — Clickable prototypes validated with real end users — clinicians and patients, not just stakeholders.
- Iterative development — Two-week sprints, demoable builds, and a working environment from the first sprint. Code review, automated testing, and security scanning baked into the pipeline.
- Integration and validation — EHR, lab, payer, and device integrations tested against real interface specs. Parallel-run validation against existing systems where possible.
- Security testing and audit prep — Penetration testing, HIPAA security risk assessment, SOC 2 readiness support, and documentation needed for your compliance team.
- Go-live and adoption — Phased rollout, training, and post-launch monitoring of both performance and clinical workflow impact.
- Ongoing support and enhancement — Managed support, regulatory updates, EHR upgrade compatibility, and a steady backlog of improvements based on real usage data.
Industries and Healthcare Segments We Serve
Hospitals and Health Systems — Custom modules, EHR extensions, patient experience apps, and operational tooling.
Physician Practices and Specialty Clinics — Workflow software for cardiology, oncology, behavioral health, orthopedics, ophthalmology, dermatology, and primary care groups.
Digital Health Startups — MVPs and Series-A-ready platforms for chronic care management, virtual-first care, mental health, women’s health, and condition-specific care.
Health Insurance Payers and TPAs — Member engagement, claims tooling, care management, and provider-facing applications.
Pharmacy and Pharma — Patient support programs, adherence apps, and pharmacy operations software.
Medical Devices and IoMT — Companion apps, remote monitoring backends, and device data platforms.
Home Health and Hospice — Field documentation, scheduling, and care coordination apps.
Behavioral and Mental Health — Teletherapy, intake and assessment workflows, and outcomes tracking platforms.
Long-Term Care and Senior Living — Resident management, family communication, and clinical workflow apps.
Public Health and Government Programs — Reporting, registry integrations, and population-level data tools.
Compliance, Security, and Interoperability Standards We Build To
Regulatory and compliance
- HIPAA Privacy, Security, and Breach Notification Rules
- HITECH Act
- 21st Century Cures Act and ONC information blocking rules
- USCDI v3 / v4 data class support
- TEFCA and QHIN-ready architectures
- 42 CFR Part 2 for behavioral health and SUD data
- FDA software-as-a-medical-device (SaMD) considerations and IEC 62304 alignment for device software
- GDPR and country-specific regulations for global deployments
- State-level privacy laws (CCPA/CPRA, Washington My Health My Data Act)
Interoperability standards
- HL7 v2.x (ADT, ORM, ORU, SIU, MDM, DFT)
- FHIR R4 / R4B / R5
- SMART on FHIR for app launch and authorization
- CDA / C-CDA documents
- X12 EDI for claims (837), remittance (835), eligibility (270/271), and authorizations (278)
- DICOM for imaging integrations
- NCPDP SCRIPT for e-prescribing
Security practices
- Encryption in transit (TLS 1.2+) and at rest (AES-256)
- Role-based access control with least-privilege and break-glass workflows
- Audit logging that meets HIPAA accounting-of-disclosures requirements
- SSO via SAML, OIDC, Okta, Azure AD
- Secrets management, vulnerability scanning, and dependency monitoring
- Annual penetration testing and HIPAA security risk assessments
- SOC 2 Type II readiness support
- Business Associate Agreements (BAAs) with all subprocessors
For a deeper view of our security and compliance approach, see our HIPAA-compliant software development page.
Healthcare Technologies We Work With
Cloud and hosting — AWS (with HIPAA-eligible services), Azure (Health Data Services, FHIR service), GCP (Cloud Healthcare API), private cloud, and on-prem Backend — Node.js, .NET, Java, Python, Go Mobile — Swift, Kotlin, React Native, Flutter Frontend — React, Next.js, Angular, Vue Data — PostgreSQL, SQL Server, Snowflake, BigQuery, Databricks, Redshift Interoperability — Mirth Connect, Rhapsody, Redox, 1upHealth, HAPI FHIR, Intersystems IRIS AI/ML — Python ML stack, Azure OpenAI, AWS Bedrock, clinical NLP libraries EHR platforms — Epic (App Orchard / Showroom), Cerner / Oracle Health, Meditech, Allscripts, athenahealth, eClinicalWorks, NextGen, DrChrono Clearinghouses — Availity, Change Healthcare, Waystar, Trizetto
Why Healthcare Organizations Choose Taction
- A healthcare IT focus, not a general dev shop that occasionally takes healthcare work — compliance, clinical workflows, and payer-provider dynamics are part of how we estimate and build
- Senior engineers and architects who’ve worked through real HIPAA audits, Epic integrations, and ONC certification cycles
- Honest scoping — if a workflow is going to be painful to change, we say so before the contract, not three sprints in
- Comfortable working with your security and compliance teams, your EHR vendor, your clearinghouse, and your hosting provider
- Engagement models built around clinical realities — phased go-lives, parallel runs, and downtime-aware deployments
- Long-term partnership focus — most of our healthcare clients are on multi-year engagements with the same core team
For more on how we approach healthcare builds end-to-end, see our healthcare software development company page.
Frequently Asked Questions
What counts as healthcare software?
Any software that creates, receives, maintains, or transmits protected health information (PHI), supports clinical workflows, or directly impacts patient care. EHRs, telehealth platforms, patient apps, RCM systems, RPM platforms, and clinical decision support tools all qualify. Marketing sites, by contrast, generally don’t — unless they collect PHI.
Do I need a custom healthcare platform, or can I configure an off-the-shelf product?
Configuration works when the vendor’s underlying data model and workflow match yours. Custom development is justified when you have a workflow, data set, or patient experience that doesn’t exist in the market — or when vendor licensing economics break down at your scale. We’ll tell you which side a specific project falls on after discovery.
How do you handle HIPAA compliance in development?
HIPAA is built into architecture decisions (hosting, encryption, access control, audit logging), engineering practices (code review, secrets management, vulnerability scanning), and operational processes (BAAs, incident response, risk assessments). We don’t treat it as a checklist at the end of a project.
Can you integrate with Epic, Cerner, or our existing EHR?
Yes. We work with Epic via App Orchard / Showroom, Cerner / Oracle Health via Code, and other EHRs via FHIR R4, HL7 v2, SMART on FHIR, and direct vendor APIs. Integration scope depends on whether you need read-only access, bidirectional writes, or full embedded SMART app launch.
How long does a healthcare software project take?
A focused MVP (e.g., a telehealth or RPM app with one EHR integration) typically goes live in 4–6 months. Larger platforms with multiple integrations, complex billing workflows, or formal certification needs run 9–18 months. We scope phases honestly during discovery rather than promising aggressive timelines we’ll regret.
Will the software pass a HIPAA audit?
Software itself isn’t HIPAA-certified — covered entities and business associates are. What we deliver is architecture, documentation, audit logs, risk assessments, and operational practices that withstand audit. We’ve supported clients through OCR investigations, payer audits, and SOC 2 examinations.
Do you build for FDA-regulated medical device software?
Yes — companion apps for Class I and Class II devices, with IEC 62304 process alignment. We work alongside your regulatory affairs team; we don’t act as the regulatory submitter.
What’s the typical engagement model?
hree common patterns: fixed-scope projects for well-defined builds, dedicated pods for ongoing product development, and managed services for support and incremental enhancement. Most healthcare clients move between these over time.
Where is the development team based?
Project leadership and architecture are US-based (Chicago), with extended delivery teams that operate on overlapping hours with US clients. All PHI handling, hosting, and production access follow US-based BAA-covered models.
Can you take over an existing healthcare codebase?
Yes. We’ve inherited legacy products from in-house teams, prior vendors, and acquired companies. The first 4–6 weeks usually go to a code and architecture audit, security review, and a written remediation plan before we commit to a roadmap.
Talk to Our Healthcare Software Team
If you have a healthcare software project on the horizon — a new build, an EHR integration, a legacy system that needs to be modernized, or a compliance gap you need to close — we can help.
Tell us what you’re trying to accomplish, what’s in place today, and what the constraints look like. We’ll come back with an honest assessment and a realistic plan, not a generic proposal.